Effective Date: June 23, 2025
At Midwest Water Damage Pros, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us about water extraction services in Illinois.
Information We Collect
When you call us, submit a form, or otherwise contact our team, we collect the information you choose to share, such as your name, phone number, email address, service address, and details about your water damage needs.
Our website may also collect basic technical information, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit.
How We Use Information
We use your information to respond to your questions, discuss your water extraction needs, arrange or provide services, and communicate with you about your request.
We also use website information to operate and improve our site, understand how visitors use it, help protect against misuse, and meet legal obligations.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support site features, and understand website traffic. Cookies are small files stored on your device.
You can manage or block cookies through your browser settings. Some website features may not work as intended if you disable them.
Analytics and Third-Party Tools
We may use analytics or website tools provided by third parties to measure visits, improve site performance, and understand how people find and use our website.
These providers may collect information through cookies or similar technologies under their own privacy policies. Their handling of information is governed by those policies, not this one.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers that help us operate our website, manage communications, or provide our services, and they may use it only to perform those tasks for us.
We may also disclose information when required by law, to respond to lawful requests, protect rights and safety, or address fraud or security concerns.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, resolve disputes, and meet legal requirements.
When information is no longer needed for these purposes, we take reasonable steps to delete it or otherwise handle it securely.
Data Security
We use reasonable administrative and technical safeguards to protect information we hold. No website, transmission, or storage method is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit some uses of it.
To make a privacy request, contact us using the details below. We will review your request and respond as required by applicable law.
Children's Privacy
Our website and services are intended for adults, not children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, contact us so we can review and address it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update its effective date.
Privacy Contact
Phone: 8337200038
Address: Illinois